"Service of Industrial Machines" LLC - the young and successfully developing company founded in 2009 on the base of service division "Promtractor" JCS in Cheboxary, Russia. It is a specialized company of "Concern "Tractor Plants" which provides the organization of warranty and post-warranty service maintenance and repair of industrial, forestry, municipal and agricultural equipment; training operators and service engineers, supplying of spare parts for warranty and after-warranty service.
Warranty and after-warranty service
Our company successfully develops the best traditions of all the factories of Concern with warranty and maintenance, focusing forces of high professionals for the consumers of our products and we want to make them to know - through buying our machines they are get a partner who provides them with efficiency and comfort of use. "Service of Industrial Machines" LLC - the large and high-resourced company with major purpose to uphold the reputation of the Concern as the most responsible and reliable supplier.
Developed service network
Our company presented in all regions where operated the machines supplied by Concern. We have 14 regional warehouses of spare parts in all Federal districts of Russia and 11 regional branches. Also we have official dealers in 10 countries of near and far abroad.
Own training and consulting center
In the structure of our company has organized a special training and consulting center, which have a major task - ensuring of learning and staff development for users of our equipment. In conjunction with the engineering services was developed training programs for machine operators and maintenance personnel. At request of customers it is possible to organize the training of operators and machine operators on the customer`s place.
High efficiency in solving problems of customers
Our company always responsible to customers. The quality of our service is not a myth but a matter of serious work. We want to know firsthand about the problems faced by the buyers of our machines. For this purpose created a specialized service that promptly explores the requests of customers and assists them. Everyone can call on the hotline +7 (8352) 63-36-11.All appeals will reviewed by experts, and within three hours will be suggested plan of action.
We are strive to create high-trusted relationships with our customers and partners. And we are happy to provide you with help and support when you contacting our company!