How to send a notification about warranty failure?

If you have some kind of problems with CHETRA machines during the warranty period you can send us notification of refusal which will be considered by our specialists as soon as possible:  

1. Download the notification of refusal from the following link

2. Print it and fill the required fields;

3. Scan the filled notification and send it to our e-mail spmcall@tplants.com




On issues concerning warranty service please contact us under the following numbers:

 +7 (8352) 30-44-95 (for english and russian speakers);